I usually don't like going to dealers but this was by far the best sales team I have ever seen. Stan pulled the car I wanted to see up front and had it waiting for me with short notice because I was in a rush. Everyone was welcoming and friendly. Tony the sales manager was reasonable and transparent when we discussed the value of my trade in. I visited 5 dealers that day and Acura of Libertyville was miles ahead of the rest.
Bought a certified pre-owned 2012 Acura TL. David Truong sold me the vehicle and was helpful throughout the whole process! Just wish I could have gotten the discount that I was told I would get. However, David made sure things were fixed on the car upon purchase so that I was pleased with the final sale. Overall good experience, and I love the car! Thanks David!
Bruce heard the noise from my steering wheel right away. He had a technician evaluate the car then and there. I did not have an appointment and it was a Friday afternoon. Great service!!!
David was very helpful in my recent purchase experience for a pre-certified RDX. From the test drive to the preparation of the vehicle, David provided excellent customer service.
Great Sales Person - This weekend I purchased an Acura MDX w/the assistance of Jose Alcantar. He was an EXCEPTIONAL Sales Advisor, extremely engaging and knowledgeable. He found the car I wanted down to the final detail and ensured I was intimately familiar with the car before I left the lot. If you're looking to make a purchase, I'd ask for him to ensure the experience of car buying is made pleasant.
I just bought my first vehicle today and the staff at Acura of Libertyville could not have been more helpful. Thanks to David Truong for the advice and patience through the process. I'm very happy with my purchase of the Acura ILX and will definitely be visiting this dealership in the future.
I'm so pleased with the service we received at the Acura dealership today. Huge thanks to David for helping us find the perfect car. The service was excellent and we were in and out of there so quickly. For the fact that we bought a car today, the process was easy and almost fun. Thanks again to David and everyone else that helped us! We'll definitely be back again
I just bought my new RDX from Jose Alcantar and it went perfectly! He was knowledgeable, professional, and also gave my husband and I a personal experience. Most importantly, he was honest and truly earned my business. I will definitely be going back to him for my next car! The only reason that I am giving this 4 stars instead of 5 is because it took wayyyy too long for them to change out some items on the interior as part of our deal. This was a service issue, not on the business end.
I have had my car serviced serveral times at Acura of Libertyville, and the service is consistently excellent. The service advisors give focused, individual, quality attention to their customers' needs. They are honest and do not try to sell additional services. Shelly is the best, along with all the others in her department!!
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