Acura of Libertyville

Selling your car to Acura of Libertyville FAQ

 

1. Do you accept trade-ins?

Yes.  In fact, we purchase hundreds of vehicles annually outside of the traditional trade-in channels, and are willing to purchase your car even if you're not interested in purchasing a vehicle from us.

 

2. Will you buy my car?

Once your vehicle has been inspected, and your Instant Purchase Offer has been confirmed, or adjusted as appropriate, we will issue a check to purchase your vehicle.  You have 72 hours from the time the Instant Purchase Offer is obtained if there are no adjustments.  If adjustments are made to your offer, you have 72 from the time the adjustments are made and you receive your written offer in writing to consider whether you would like to complete the transaction.

 

3. Can I get my car appraised online?

Yes.  Unlike Used Car MegaStores, Acura of Libertyville offers the convenience of obtaining a Instant Purchase Offer on your vehicle from the comfort of your own home.  It is important to provide all information and be very descriptive of the condition and equipment on your vehicle in order to ensure the accuracy of the offer that you receive.  After receiving your Instant Purchase Offer, you have 72 to visit Acura of Libertyville and have your value confirmed by one of our appraisers via the inspection process.

 

4. What happens to the cars that Acura of Libertyville purchases?

Even though we'll purchase any car, only the best of the best and hand-picked to be sold at Acura Certified Pre-Owned vehicles or Acura of Libertyville A+ Certified Pre-Owned (other makes).  Each car must pass a 150-point inspection before we will consider making it available for retail sale.  As for the others, we utilize a network of other dealerships, wholesalers, and auction houses to make those vehicles available to more suitable retailers.

 

5. Will you explain how you arrived at the value for my vehicle?

Yes.  We can review vehicle history reports, market data for vehicles similar to yours, and recent auction data with you to help you understand how the value of your vehicle was determined.  Acura of Libertyville believes in a transparent process and providing you with a thorough explanation of our considerations related to your vehicle and the factors that influenced your offer.

 

6. What is an AutoTrader.com Buying Center?

Acura of Libertyville is one of only 6 certified AutoTrader.com Buying Centers that have adopted processes that create a consumer-friendly environment where you can sell your vehicle with out the sales pressure of a traditional dealership or the hassles of a Used Car MegaStore.  Our process is transparent, and you can obtain a Instant Purchase Offer via the Internet, even before you leave your home.

 

7. Will I get different offers at different AutoTrader.com Buying Centers?

No.  Your Instant Purchase Offer will remain the same regardless of which location you select to visit in order to complete the sale of your vehicle.  While our appraisal team has experience with all makes and models and we purchase a broad spectrum of hundreds of vehicles outside of the traditional trade-in channels annually, we are the only AutoTrader.com Buying Center with specific Import Luxury expertise that can provide detailed, knowledgeable valuations of your used BMW, used Audi, used Infiniti, used Lexus, used Mercedes-Benz, used Volvo, and other used luxury vehicles.  We are confident that Acura of Libertyville is the best place to sell your used luxury car and receive an instant offer.

 

8. Why is my Instant Purchase Offer different from retail prices?

The Instant Purchase Offer for your vehicle varies from retail prices for several reasons.  Due to the costs associated with reconditioning, advertising, and applying guarantees and warranties on the cars we purchase for retail offering, these cars must be purchased at a lesser amount than what we expect to sell it for.  All cars that are offered for retail sale, regardless of age, miles, or condition, must undergo a 150-point inspection and be reconditioned in order to be offered as Acura Certified Pre-Owned vehicle or A+ Certified Pre-Owned vehicles (other makes).

 

9. How do I obtain a Instant Purchase Offer for my car?

Acura of Libertyville offers Instant Purchase Offers via AutoTrader.com, the most convenient, accurate, and fair way to obtain an online appraisal of your vehicle's value.  In order to obtain a Instant Purchase Offer for your car, navigate to our AutoTrader.com Trade-In Marketplace, and carefully enter all information requested.  (TIP: Have your 17-digit VIN, exact mileage, and describe all condition elements, vehicle history information, and service and accident history accurately to ensure an accurate valuation.)

 

10. How do I confirm my Instant Purchase Offer?

Once you have obtained your Instant Purchase Office online, you need to visit Acura of Libertyville within 72 hours to have your value confirmed by having your vehicle inspected.  No appointment is necessary and we can typically complete the inspection portion of the process within 20-30 minutes of your arrival.

 

11. What makes Acura of Libertyville different from other dealerships and Used Car MegaStores?

Your Instant Purchase Offer is valid for 72 hours and can be obtained online before you even visit our premises, and once confirmed, is valid whether you wish to purchase a vehicle from us or not.  Most other dealership appraisals are based on you trading in your car for a new one, and they won't buy your car outright.  Used Car MegaStores don't offer an online Instant Purchase Offer, forcing you to visit their vast complex and wade through their process before even getting an idea of the value of your vehicle.

 

12. Is your offer negotiable?

While we allow for flexibility in our processes to adapt to the needs of our customers, part of our used car purchase process is the inherent idea that a fair, no-haggle offer should be provided up front and that the rational for the valuation should be carefully explained to the vehicle owner.  Thus, while adjustments may be made to your Instant Purchase Offer based on a physical inspection of your vehicle and history review, both the Instant Purchase Offers and the Final Offers are non-negotiable.

 

13. Will making modifications to my car affect the offer?

Supply and demand ultimately determines the value or particular feature in the open marketplace.  While a particular feature could occasionally improve an offer, it very often can have a negative impact depending on the feature/modification.  If an aftermarket modification caused the original factory warranty to be voided, the purchase offer price will be reduced.  For additional information, visit the Determining Your Offer section.

 

14. Will regular maintenance/repairs affect the offer?

Your car's overall physical and mechanical condition will have an impact on the final offer that you receive,  It recommended that your bring service records with you and provide them to the appraiser during the inspection process to clarify and questions about the vehicle's service history.  For additional information, visit the Determining Your Offer section.

 

15. Do I need an appointment for an appraisal or to have my vehicle inspected?

No appointments are necessary.  You are welcome to contact us in advance if you have any questions about the process.  The first step in the process is obtaining an Instant Purchase Offer that will provide you will a valuation of your vehicle based on the information you provide.

 

16. How can I save on taxes if I buy and sell at Acura of Libertyville?

You can lower the overall amount of taxes you pay when you purchase a vehicle from Acura of Libertyville when you sell us your current vehicle at the same time.  (Tax savings applicable for vehicles titled in Illinois or Wisconsin, contact us if you are outside of that are and would like to see if tax savings benefits apply in your state.)  Certain situations may disqualify you from being able to reduce your overall tax obligation.  For example, your name must be on both the paperwork to buy a car and the paperwork to sell a car in order for tax savings to apply.  Discuss this further with your tax professional or an Acura of Libertyville associate to address any questions you may have.

 

17. What if all parties to ownership cannot be present or one is deceased?

If all parties to ownership cannot be present, you must discuss the situation with the appraiser before selling your car to Acura of Libertyville.

In certain cases, we may be able to accept a Power of Attorney, allowing another person to on behalf of one or more of the parties to ownership of the vehicle.  If a party is deceased, it may be necessary for you to officially transfer the title into your name before you can sell your vehicle to Acura of Libertyville.  Speak with your appraiser at Acura of Libertyville for assistance and guidance in properly resolving these issues.

 

18. Can Acura of Libertyville purchase my leased vehicle?

Typically, the lessee can sell their leased vehicle in virtually the same manner as any other financed vehicle.  After you have a confirmed purchase offer from Acura of Libertyville, we can contact the leasing company to discuss options for early termination.  Our ability to end your lease early without penalty will depend on the value of your vehicle.  If the circumstances of the lease and vehicle value require that you pay fees and/or offset market value fluctuations, we will let you and explain these amounts.  Please note that not all lease companies allow for an early termination option.

 

19. What if I owe more on my car than the amount of your purchase offer?

If your pay-off amount is more than the offer for your car, the difference in value is considered to be "negative equity."  If you choose to purchase a new or pre-owned vehicle from Acura of Libertyville, this negative equity may be able to be included in your financing package.  If you are not purchasing a vehicle, or it is not possible to include it in financing, Acura of Libertyville can calculate the difference between the payoff on your vehicle and your confirmed purchase offer and you can pay Acura of Libertyville directly.  Acura of Libertyville accepts cash, cashier's or certified checks, certified funds, and debit cards to pay a negative equity difference.  Be mindful of the offer window of 72 hours to ensure your offer is still valid if need time to get funds in order.  We are willing to reappraise as necessary at a future point taking into consideration mileage and condition changes and marketplace fluctuations.

 

20. If I decide to sell my car to Acura of Libertyville, is it possible to get it back if I change my mind?

No.  All vehicle sales to Acura of Libertyville are final.

 

21. What happens if I have a lien on my car?

Acura of Libertyville will contact your lender to obtain a 10-day payoff.  To satisfy the lien, we will need you lender's name and telephone number, the name(s) on the account, your account number with your lender, your billing address, and your social security number.  If you sell your car to Acura of Libertyville, you will have to sign a letter of payoff authorization, which authorizes Acura of Libertyville to payoff the amount of the lien and receive title for the vehicle.  The AutoTrader.com Trade-In Marketplace requires a lien-free title to be provided at time of inspection to finalize offer.  Because of processing and handling costs associated with paying off liens, a charge of 3% of the final vehicle value will be deducted when active liens are in place. 

 

22. Can I sell a car on behalf of a company?

Depending on circumstances, it may be possible to sell us your car that is titled in the name of a company.  Please complete and submit all vehicle information via AutoTrader.com's Trade-In Marketplace and contact Acura of Libertyville to discuss what is needed to allow us to purchase your vehicle.

 

23. How soon will I receive my check for proceeds from sale of my vehicle?

Checks will be issued up to two (2) business days after all required documentation is received and the sale is finalized.  Acura of Libertyville must have your title before we can release our company check purchasing your vehicle.  Your check can be mailed to you, or your can pick it up if you wish.

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