After waiting 15 years to purchase a new car, I can’t describe how happy I am with my Aura RDX. More importantly, Acura of Libertyville made the purchase process painless. The day before my visit to AOL, I had visited one of the their competitors and the competitor was not willing to negotiate despite the fact that we informed the sales person that we were intending to purchase in the next 24 hours and it was the end of the month. From the moment I pulled in the parking lot a...t Acura of Libertyville, I could tell it was going to be an entirely different experience than the competitor just simply with the feel and look of the showroom and how we were greeted. I have now owned my RDX for three weeks. Truly appreciated the new owners clinic that was offered by AOL and found it informative and worth my time to have attended and appreciated the swag bag. Acura of Libertyville is a top-notch organization at all levels but I would like to say a special thank you to my sales person Paul Lantvit as well as to Raoul and Tony for making my purchase process so seamless. It’s a family business and they truly made us feel part of the family. See More
I'm in love with my new Acura TLX!! The whole experience was pleasant and the team went above and beyond. Thank you Tony, Eric and Parker! Great professionals with outstanding follow-up.
First of all, I like to thank Dane from the service dept. For helping us and getting the job done in a very professional mannerLastly, the Manager Juan did he's best to get provide us a loaner at the last minute...Great guys.....
I am EXTREMELY SATISFIED with the service department folks at the Acura of Libertyville dealership!!! Every person I've ever encountered has been kind, courteous, and willing to do whatever it takes to ensure that "my baby" is healthy, washed, and road-ready when I leave the dealership!Nick, Dane, and Luis are efficient, friendly, and TRUSTWORTHY! I never feel like they are trying to "pull one over on me" (recommending expensive services that are not needed)--so important to me as a woman! They make sure I understand what's going on with my car, what's needed, and what to keep an eye on for the future. I'm usually able to find a coupon on the dealership's website to use, too!For instance, at my recent service appointment, Juan Ortiz, the Assistant Service Manager, patiently explained the timing of future maintenance repairs that may be needed on my 2005 MDX if I want to hang onto it a little longer. He totally understands that since we have TWO KIDS in college, we may need to hang on to the car for a while. My 2005 MDX is still in great shape, thanks to my regular maintenance appointments at the dealership's service department. That's why I'll continue to have ALL of my servicing done by the good folks at Acura of Libertyville! HIGHLY RECOMMEND!!!
This place is amazing!!!! I recommend this place to everyone!
Great staff and outstanding customer service.
Thank you Luigi for making our experience great! We drove 2 hours today to pick up our 2018 MDX and was very pleased with the entire process! It was quick, easy and very professional! I highly recommend this dealership!
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